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Pricing

Simple pricing for growing service teams

One plan with every feature, priced for your first 10 team members. Try it free for 30 days.

Standard

30-day free trial

Everything a growing service team needs to schedule, dispatch and complete work.

$50 CAD per month
  • 10 team members included
  • $5/month per additional user
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  • AI scheduling recommendations
  • Schedule, dispatch and drag-to-reschedule calendar
  • Customers, jobs and appointment history
  • Technician mobile app (iOS and Android) and web app
  • Route, ETA and customer arrival notifications
  • Custom job forms with photo uploads and the AI Form Generator
  • Clock in / clock out work sessions
  • Admin dashboard, job reports and XLSX/CSV exports
  • Roles and permissions, work hours, holidays and vacations

Enterprise

For larger field teams that need unlimited users and hands-on support.

Custom pricing Quoted for your team size and needs
  • Unlimited users
Contact Sales
  • Everything in Standard
  • Unlimited users
  • Role-based admin controls
  • API access and integrations
  • Dedicated account manager

All prices are in Canadian dollars (CAD) and exclude applicable taxes.

How billing works

  1. Start your 30-day free trial

    Create your company account, set work hours and holidays, add users and schedule real jobs.

  2. 10 team members included

    The Standard plan covers your first 10 users — office staff and technicians alike.

  3. $5/month per extra user

    Add people as you hire. Move to Enterprise when you need unlimited users or API access.

Pricing questions

How does the free trial work?
Every new account starts with a 30-day free trial, so you can set up your company, add your team and schedule real jobs before you pay.
What counts as a team member?
Any user who signs in to OnTyme — admins, office staff and technicians. The Standard plan includes 10 team members; each additional user is $5/month.
What happens if my team grows?
Add users whenever you need them at $5/month each. If you need unlimited users, API access or a dedicated account manager, talk to us about Enterprise.
Can I change or cancel my plan?
Yes. Admins can view the current plan, billing period and usage, and upgrade, downgrade or cancel from Subscription Management in the Admin Control Panel. Invoices and payment methods are available in the billing portal.
Do I need to install anything?
Office staff can use OnTyme in a desktop web browser. Technicians use the OnTyme app for iOS or Android, which is where navigation, ETAs, clock in/out and on-site forms live.
How is my data handled?
Our Privacy Policy explains what we collect, how it is used and the rights you have under PIPEDA, GDPR and CCPA/CPRA.

Still deciding? Talk to us or browse the Help Center.

Put your next week on OnTyme

Set up your company, add your team and schedule real jobs during your 30-day free trial.

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Standard plan: $50 CAD/month for 10 team members, plus $5/month per additional user.