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OnTyme for cleaning

Scheduling, routes and checklists for cleaning teams

A cleaning business runs on regular clients plus a steady stream of deep cleans and move-outs. OnTyme keeps each client’s visits on one job, plans the day around drive time, and gives cleaners a checklist with photos so every clean can be confirmed.

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OnTyme Your Day navigation screen: a route on the map, appointment time, ETA, an early-arrival warning, recommended departure time and a Send ETA & Start Navigation button.
Your Day in the OnTyme app: the route to the next job, the ETA and the Send ETA & Start Navigation button.

Where the week usually goes wrong

  • Regular clients are booked from memory

    Who is due this week lives in someone’s head or a spreadsheet, not on the schedule.

  • Cleaners criss-cross the area

    Jobs are handed out by availability, not by where the cleaner will already be.

  • “Was the kitchen done?”

    Without a checklist and photos, a client complaint is your word against theirs.

  • Hours are hard to reconcile

    Time on site is reported after the fact, which makes payroll a weekly argument.

How OnTyme handles it

  • A job for every client

    Set up each client or property as a job, then book every clean as an event on it. Refer & Create Event schedules the next visit with the same details.

  • Room-by-room checklists

    Build a form for each clean type with checkboxes for every room, a text area for issues and required photos.

  • A sensible route

    AI scheduling accounts for travel time between jobs, and cleaners calculate the route and send the client an ETA from Your Day.

  • Time off respected

    Vacation blocks and company holidays stop anyone being booked on a day off.

  • Clock in, clock out

    Cleaners clock in and out on each appointment, recording the actual time on site with optional notes.

  • Reports for payroll

    Download job reports with technician and tag breakdowns as CSV for payroll or analysis.

Example appointment types

  • Regular clean
  • Deep clean
  • Move-out clean
  • Walkthrough

Example form fields

  • Room checklist
  • Supplies used
  • Issues noted
  • Photos

You define these in Form Management — they aren’t fixed templates.

Questions from cleaning teams

How do I manage regular cleaning clients?
Create each client as a customer with a job for their property, then book each clean as an event on that job. Refer & Create Event books the next visit with the same customer, site and context.
Can cleaners tick off a checklist on their phone?
Yes. Forms can include checkbox, dropdown, text and image upload fields, and image fields can be required. Cleaners complete them in the mobile app, even without signal.
Can I use OnTyme’s time records for payroll?
Clock in and clock out record each work session. Job reports can be downloaded as CSV with a technician breakdown for payroll or analysis.

See the full feature list on the product page or check pricing.

Put your next week on OnTyme

Set up your company, add your team and schedule real jobs during your 30-day free trial.

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Standard plan: $50 CAD/month for 10 team members, plus $5/month per additional user.